Premium Retail Services

General

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FAQ 6

• Windows start button unresponsive
• Chrome Browser Steps to clear your Browser History, Managed Sites, and Cache
• FortiClient Information
• Correct Fishbowl Login Screen
• Screen timeout

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Multi-Factor Authentication 1

• How to enable MFA on your email account

Wifi 1

• Android Settings - HQ Wifi

IT Support

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FreshService Configurations 0

360 Training Manual

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Business Development 1

• Creating a New Management Group

Culture Team 0

EXECUTE 2

• Mileage Overview
• Scheduling - What Future Service Orders Are Visible to Reps

Invoicing 3

• CUSTOM - SRMS Invoicing Process
• Creating a Store Level Invoice ** DRAFT **
• Switch a BillTo/Invoice to a different Account Director

General Helpful Information 6

• Calculating a UPC Checksum in EXCEL
• Error/Timeout Issue When Uploading a Store List
• Error When Attaching a Video to a Job
• Role switch in 360
• QTrax PTO Approval Process

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Payroll 6

• Manually entering Payroll Records
• HR / Payroll Common Issues (and their resolution steps)
• CANADA - Creating the TD1 Forms for QTRAX
• How to Import Bonus Payments
• TSDE - Find & Fix Import errors

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Utilities 2

• Creative Services - Process Flow
• Recruiting - Avature Setup

Smartcom Support

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Retail Link 2

• Retail Link Password Updates
• Updating User ID

Client Updates 4

• Account Executive (AE) to Client Assignment Change
• Client or Business Division Name Change
• Deactivating a Client
• Activating a Client