FAQ
Look here for answers to frequently asked questions or How-To's that you can perform.
Purpose This article provides step-by-step instructions for clearing cache and cookies in Google Chrome to resolve browsing issues or improve browser perf...
Thu, Oct 15, 2026 11:32 AM
Purpose
This article provides step-by-step instructions for clearing locally cached service order data when a service order is not loading correctly o...
Thu, Oct 15, 2026 11:37 AM
Purpose
This article explains how to configure scanning functionality in 360, including available scanning types, Master SKU List requirements and act...
Thu, Oct 15, 2026 11:46 AM
Purpose
This article provides instructions for configuring the Rep Performance Dashboard, including setup requirements, KPI configuration, reporting perio...
Thu, Oct 1, 2026 12:13 PM
Purpose
This article provides instructions for importing product photos that will be displayed for Product Lists and Alerts within 360.
Process ...
Thu, Oct 1, 2026 12:26 PM
Purpose
This article explains how to configure Question Level Grouping (Grid View) in 360, when it should be used, and how it differs from tradit...
Thu, Oct 15, 2026 11:41 AM